Pearl Brands, established in 1935 and rebranded in 2012, is a leading luxury retail operator in the GCC and Levant with over 50 stores in Lebanon. We offer renowned brands like Christian Louboutin, Tumi, and Michael Kors, and are expanding our team.

Main Responsibilities:

• Generate quantitative and qualitative sales reports
• Identify customer needs and implement initiatives to address them
• Ensure consistent customer service and manage customer complaints
• Build and maintain a customer database
• Oversee stock control and ensure accurate record-keeping of all stock movements
• Maintain high standards of visual merchandising, including cleanliness, displays, lighting, and stock rotation
• Implement merchandising in line with brand visual merchandising guidelines
• Prepare schedules for shop floor coverage and maintain staff grooming standards
• Manage, engage, and delegate responsibilities to the team
• Drive store performance by meeting and exceeding sales targets and KPIs

Required Qualifications:

• 4–5 years of progressive experience in retail management
• Proven track record in achieving sales targets and driving store performance
• Strong proficiency in KPI management and performance analysis
• Excellent communication skills in English, both written and verbal
• In-depth understanding of retail operations, stock control, and merchandising standards