Role Description

This is a full-time on-site role for a Social Media Manager at Motor Souq. The Social Media Manager will be responsible for managing social media marketing campaigns, developing communication strategies, optimizing social media presence, and creating engaging content.

Qualifications

• 5+ years of experience in Social Media, in roles such as Community Manager Team Lead, Social Care Team Lead, Online Customer Service Team Lead etc.
• Have a deep understanding of different social media channels, their algorithms, and best practices for content creation, distribution, and engagement.
• Have a strong background and solid understanding of social care management. You’ll bring good practices in terms of formats, tone of voice, and crisis management.
• Knowledge of metrics, social listening tools and digital reports in order to successfully identify and track relevant community metrics.
• Experience in developing or implementing community manager strategies.
• Excellent verbal and written communication skills in both English & Arabic.
• Strong organisational/QA skills for publishing on high-profile channels.
• Comfortable interacting with your clients on a daily/weekly basis.
• Knows, understands and can utilise the ins and outs of social listening.
• Strong attention to detail (this is extremely important for this role).
• Familiar with scheduling, publishing and channel management tools, social listening tools