ROLE

Are you passionate about creating efficiency and order in fast-paced environments?

Do you thrive on improving processes, maintaining accurate data, and supporting operational excellence?

If you excel at organization, have a keen eye for detail, and want to play a pivotal role in the operations of a rapidly growing advertising agency, this position is for you.

As our Operations Assistant, you will report directly to the Operations Manager and contribute to the operational backbone of the company.

You will be instrumental in:

• Enhancing human resources, recruitment, and onboarding processes
• Optimizing business operations and processes
• Managing financial data, bookkeeping, and payroll
• Ensuring accurate and insightful reporting on key operational metrics
• Supporting cross-departmental communication and project management initiatives
  
  

This role is critical for maintaining operational excellence and fostering the scalable growth of Client Accelerators.

Responsibilities

Financial Management & Reporting:

• Process, validate, and manage all financial data with 100% accuracy
• Generate and maintain daily, weekly, and monthly financial reports
• Assist with QuickBooks close-out processes to ensure timely and accurate reporting
• Support payroll and benefits administration, ensuring timely and error-free execution
• Create and maintain financial dashboards to track and visualize key metrics
  
  

Recruitment & Onboarding:

• Manage ATS to ensure a seamless recruitment process
• Screen applicants and coordinate interview scheduling, follow-ups, and candidate communication
• Support the hiring process to maintain a 4:1 interview-to-offer ratio
• Oversee onboarding tasks, ensuring new hires meet their '30-Day Challenge' goals
• Track and report recruitment and onboarding metrics
• Maintain Job and Candidate profiles on Culture Index
  
  

Process Documentation & Improvement:

• Develop and maintain standard operating procedures (SOPs) and playbooks
• Collaborate on the design and implementation of '30-Day Challenges' for critical roles
• Submit validated process improvement suggestions on a weekly basis
• Document operational metrics and create structured workflows for optimization
  
  

Reporting & Analytics:

• Maintain and improve existing dashboards while creating new ones for operational metrics
• Provide actionable insights from data analysis to drive decision-making
  
  

Team Support & Project Management:

• Support the Operations Manager in daily tasks and strategic initiatives
• Coordinate communication across departments to ensure alignment
• Assist in managing ongoing projects, ensuring deadlines and deliverables are met
• Serve as a central point for organizing and maintaining documentation, tools, and resources
  
  

RESULTS

You will be measured on the following key outcomes:

Financial Accuracy:

• 100% accuracy in financial statements and reporting
• Timely and error-free completion of daily, weekly, and monthly reports
• Flawless execution of QuickBooks close-out processes
  
  

Hiring Efficiency:

• Maintain a 4:1 interview-to-offer ratio
• Ensure smooth candidate tracking and communication
• Accurate and timely reporting of hiring metrics
  
  

Process Implementation:

• Submit a minimum of 4 validated process improvements monthly
• Achieve a 95% completion rate for new hire onboarding milestones
  
  

Reporting & Utilization Metrics:

• Complete weekly reports by 9:30 AM ET every Monday
• Meet 100% of reporting deadlines with actionable insights
  
  
  

Requirements

REQUIREMENTS

• 1-2 years of experience in operations or administrative roles. Agency experience will be preferred
• Proficiency in Google Workspace, Microsoft Office, and data analysis tools
• Experience with QuickBooks or similar financial software
• Exceptional attention to detail and organizational skills
• Strong written and verbal communication abilities
• Excellent multi-tasking skills with a proven ability to work independently and manage multiple priorities
• Experience in process documentation and improvement
  
  

COMMUNICATION EXPECTATIONS

• We use Slack for Internal & Client Communications
• We value over-communication (more context the better)
• We value speed in communication (be prompt in responding or provide context as to why you may be slow to respond)
• Weekly Full Team Meetings
• Daily Stand Ups with Pod Leads
  
  

WHO ARE WE?

Client Accelerators is the 'go to' company for coaches, consultants, experts, & authors who want to achieve sustained growth through paid acquisition channels like YouTube, Facebook, TikTok & Google.

We were the 207th fastest growing company on the Inc 5000 list last year, and have had record growth for an advertising agency, growing an incredible 2,574% over the past 3 years.

We've been able to have this record growth because of the incredible results we've been able to get for our clients, which has allowed us to speak on stages all over the world on our strategies & tactics to doubling, tripling or even 10x their profits by working with us.

We take a hands-on approach to growing each client we bring in by scripting all of their creatives, video production, tracking, & running their ads on these channels to hit agreed upon targets.

Our proven approach has allowed us to spend over $150 Million Dollars & generate over $300 Million Dollars in verified sales in the past 5 years. Currently, our company is focused on founder-led businesses across the e-learning, SaaS and service-based internet space.

We believe great people are at the center of every successful business. Employees are provided a full suite of benefits, including competitive compensation, healthcare, unlimited paid time off, and a fully remote working environment. (We also have offices in New Jersey, Georgia, & Florida if you'd prefer to work in-person