Requirements
• Minimum of 10 years of experience in retail management, preferably in fashion or luxury brands.
• Fluent in English with excellent communication and interpersonal skills.
• Strong financial acumen, including expertise in profit margins, markups, and budgeting.
• Proficiency in analyzing variances, preparing balance sheets, and creating business projections.
• Hands-on experience in store operations, inventory management, and logistics.
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Key Responsibilities
• Develop and execute strategies to drive sales growth and enhance customer satisfaction.
• Lead and motivate the retail team to meet and exceed performance goals.
• Analyze market trends and competitor activities to stay competitive and ensure brand alignment.
• Plan and implement promotions to achieve sales targets, providing actionable insights through sales reports.
• Resolve customer complaints, gather feedback, and identify opportunities for improvement and expansion.
• Recruit, train, and develop retail staff, conduct regular performance reviews, and manage staff schedules.
• Maintain a clean, organized, and visually appealing store environment while optimizing inventory and stock flow.
• Coordinate with logistics and warehouse teams to ensure timely stock delivery and effective product layout.
• Monitor expenses, identify cost-saving opportunities, and prepare financial projections and variance analyses.
• Provide recommendations on slow-moving or obsolete stock and assist with seasonal buying decisions.
• Ensure compliance with company policies, address non-compliance issues, and maintain high service standards.
• Monitor and report on promotional activities, providing regular updates to senior management.
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Core Competencies
• Strong leadership and team-building skills.
• Excellent organizational and multitasking abilities.
• Advanced financial management and analytical skills.
• Exceptional customer service focus.
• Adaptability to market trends and operational challenges