Company Description
CCI, a member of ICC Group, specializes in providing advanced infrastructure solutions in partnership with industry-leading technology vendors like HPE, Microsoft, VMware, and more. The company has received over 9 top partner awards in less than 2 years and offers a wide range of solutions including Software-defined data center, Digital Workspace, Information Security, and Microsoft Services.
Role Description
This is a full-time on-site role for a Technical Support Helpdesk position at CCI in Beirut. The role involves providing technical support to clients, analyzing issues, troubleshooting problems, and ensuring customer satisfaction through excellent customer support.
Qualifications
- Technical Support and Troubleshooting skills for Microsoft Windows 10
- Analytical Skills and Customer Support abilities for End-user.
- Knowledge of networking and hardware systems.
- Excellent communication and interpersonal skills.
- Experience in Microsoft Office365 and Outlook application.