Role Overview:
The Medical Center Manager oversees daily operations, ensuring high-quality healthcare services,
supervising staff, and adhering to healthcare regulations. The role involves administrative,
operational, and strategic responsibilities.
Key Responsibilities
1. Operations Management
o Oversee day-to-day medical center operations for smooth & high-quality service
delivery and efficient patient flow.
o Ensure medical equipment and facilities are functional and properly maintained.
o Coordinate across departments for resource allocation and workflows.
o Oversee staff recruitment, onboarding, learning and development opportunities,
performance evaluation and management in collaboration with HR Manager
Monitor care quality, patient feedback satisfaction, and manage grievances
effectively.
o Implement quality improvement initiatives.
o Identify opportunities for new services or partnerships to enhance offerings.
o Help implement training, policy dialogues and research workshops.
o Lead or contribute to relevant awareness campaigns both online and offline.
2. Compliance & Accreditation
o Ensure compliance with healthcare regulations, safety protocols, and accreditation
standards.
o Prepare for audits and inspections, maintaining documentation and procedural
standards.
3. Networking & Research
o Contribute to research on public health and primary health.
o Network and provide support to PHCCs and Clinics in Saida region.
Qualifications:
• Education: Master’s degree in Healthcare Management, Public Health, Business
Administration, Nursing or a related field. Or bachelor's degree with 5 years of experience
• Experience: Minimum of 3 years in healthcare management or hospital administration.
• Skills:
o Leadership, organization, and problem-solving abilities
o Knowledge of healthcare regulations and quality control
o Excellent communication and interpersonal skills
o Proficiency in healthcare management software
o Proficiency in Microsoft Office
o Experience in working with Non-Governmental Organizations is preferred
o Residence in Saida or near Saida is preferred
Salary Range: 1,200 – 1,500 USD (3 months probation, 1 year contract to be renewed based on
performance)
Business Hours: Monday to Saturday: 8AM – 3PM