We are looking for a motivated and enthusiastic Customer Service Support professional to join our team. As a fresh graduate with strong communication skills in English, Arabic, and French, you will assist in managing leads, answering phone queries, and providing excellent customer service. If you are eager to develop your career, handle client inquiries with professionalism, and support the team, we want to hear from you!

Key Responsibilities:
-Respond to phone inquiries and emails from potential clients, providing them with information about our products/services.
-Manage and update leads in the CRM system, ensuring accurate and timely follow-up.
-Handle customer queries and resolve issues with a positive and solution-oriented approach.
-Assist the sales team by managing the lead pipeline and scheduling follow-ups.
-Maintain high standards of customer service and professionalism in all client interactions.
-Collaborate with team members to improve customer satisfaction and streamline processes.

Requirements:
-Fresh graduate with a strong desire to learn and grow in the customer service field.
-Fluent in English, Arabic, and French.
-Excellent communication skills with the ability to engage and build rapport with clients.
-Motivated, proactive, and eager to contribute to the success of the team.
-Ability to manage and organize leads using a CRM system (training can be provided).
-Positive attitude with strong problem-solving skills and a customer-first mentality