We are looking for a Customer Support Specialists with Arabic language (Masri - Egyptian dialect)!
Job Responsibilities:
- Communication with international customers (reception and processing of incoming queries via phone, e-mail, live chat);
- Providing support to clients;
- Registration of information in the database;
- Interaction with internal departments on different levels regarding specific projects.
We Offer:
- Salary from 850 USD;
- Clear motivation system;
- Schedule: Shifts for 12 hours (a day shift, a night shift, two days off);
- Training and mentoring for new specialists;
- Friendly team and an enjoyable working environment;
- Professional growth and development opportunities;
- Office work format;
- Free breakfast, lunches + unlimited tea, coffee;
- Referral bonuses.
Skills
- Excellent knowledge of Arabic language;
- Good knowledge of English;
- Confident PC user;
- Readiness and ability to learn;
- Communication skills;
- Stress resistance.