Job purpose summary:
We are seeking a proactive and detail-oriented Operations Assistant to support the General Manager in managing day-to-day operational activities across multiple countries within our F&B manufacturing division. This role plays a crucial part in ensuring smooth coordination between regional teams, maintaining process efficiency, and supporting the GM in executing strategic and operational goals.

Required skills & qualifications:
• Bachelor’s degree in Business Administration, Operations Management, Food Technology, or a related field.
• 2+ years of experience in an operational or executive support role, preferably in the F&B or manufacturing industry.
• Strong understanding of manufacturing processes, supply chain operations, or regulatory environments in the F&B sector is a plus.
• Excellent organizational, multitasking, and communication skills.
• Proficiency in Microsoft Office Suite and business tools (Excel, PowerPoint, Teams, ERP systems).
• Ability to work in a fast-paced, cross-cultural, and multi-country environment.
• Fluent in English (written and spoken); additional languages are a plus.

Duties & responsibilities:
• Provide high-level administrative and operational support to the General Manager.
• Assist with coordination of regional operations across multiple countries, including production planning, logistics, supply chain, and compliance activities.
• Monitor KPIs, compile operational reports, and help prepare presentations and business reviews.
• Liaise with cross-functional teams (e.g., production, QA/QC, supply chain, finance, HR) to ensure alignment with company objectives.
• Support project management tasks including process improvement initiatives, system implementations, and regional rollouts.
• Coordinate travel, meetings, and communications for the GM, including international engagements.
• Assist in budget tracking, procurement processes, and vendor management as directed.
• Help ensure regulatory and operational compliance across country operations in alignment with F&B manufacturing standards.
• Maintain confidential records, organize documentation, and manage shared systems and files.
• Act as a point of contact for internal and external stakeholders on behalf of the GM.

The responsibilities & duties detailed above are not intended to be exhaustive. It can be amended any time according to business needs. The employee is welcome to make suggestions to expand the scope of the duties