Key Roles & Responsibilities:

• Partner Identification:
• Research and identify potential business partners, resellers, and system integrators aligned with company goals and target markets.
• Support the onboarding process by coordinating with internal departments to ensure a smooth setup.
• Reseller Follow-up:
• Maintain strong relationships with existing resellers through regular communication, performance tracking, and support.
• Coordinate sales campaigns, promotions, and joint marketing initiatives with the reseller network.
• Monitor reseller sales activities and ensure timely reporting and feedback collection.
• CRM Management:
• Oversee the accurate and up-to-date input of partner and customer data into the CRM system.
• Generate and analyze CRM reports to support sales forecasting, pipeline management, and performance evaluation.
• Train and assist sales team members in the effective use of CRM tools to improve customer engagement and follow-up efficiency.

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Skills

Skills & Qualifications:

• Bachelor's degree in Business, Marketing, IT, or related field.
• 2–4 years of experience in sales coordination, preferably in ICT, telecom, or tech industry.
• Familiarity with ICT products such as software solutions, networking, cloud services, and hardware.
• Proficiency with CRM software and Microsoft Office tools.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work under pressure.
• Experience with channel or partner sales is a plus.