This multifaceted role encompasses commercial, export, purchasing, planning, production, and office administration.
The Commercial Operations & Administration Coordinator will ensure the smooth running of internal processes and external communications, supporting strategic goals and daily operations across departments.
Sales & Export Administration
• Manage the central sales inbox, including processing of incoming orders, categorise and redirect emails to the relevant team members or departments to facilitate
• Process sales orders and produce export documentation.
• Liaise with carriers for road, sea, and air freight.
• Email shipping & financial invoices to customers.
• Update customer contact information.
• Arrange and ship product samples.

Purchasing Administration
• Quotation request for PO’s
• Prepare and forward purchase orders; monitor and expedite deliveries.
• Maintain supplier profiles and contact details.

Other Responsibilities
• Commercial & Office Administration
• Coordinate travel and itineraries for commercial team.
• Provide PA support to the General Manager.
• Archive and maintain records and documentation.
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Knowledge
• Budget Tracking & Cost Accounting
• Manufacturing Methods & Quality Procedures
• Export/Import Freight Coordination
• MRP/ERP System Usage
• Sales & Inventory Analysis
• Supply Management & Vendor Relations
• Documentation & Record Keeping

Skills
• Data Entry & Reporting
• Administrative Writing
• Customer Focus & Service
• Attention to Detail
• Professionalism & Teamwork
• Microsoft Office Proficiency