Duties & Responsibilities
• Handle spare parts inquiries from internal teams and external customers.
• Provide clients with accurate recommendations based on product specifications.
• Prepare and issue quotations, proforma invoices, and delivery notes.
• Follow up on pending quotations to convert them into confirmed sales.
• Process orders and coordinate with the service and maintenance teams for timely delivery.
• Build and maintain strong long-term relationships with clients.
• Prepare daily, weekly, and monthly sales and activity reports.
• Coordinate with the service and maintenance teams to ensure proper parts allocation.
• Monitor stock levels and report shortages to the procurement department.
• Identify new market opportunities and potential clients.
• Provide insights on market trends and competitor pricing.

Qualifications & Requirements
• Bachelor’s degree in Business Administration, Mechanical Engineering, or a related field.
• Minimum 3–5 years of experience in spare parts sales, customer service, or technical support.
• Strong knowledge of mechanical or electrical spare parts (preferred).
• Excellent communication, negotiation, and customer service skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office applications.
• Experience with ERP systems is a plus.
• Ability to work under pressure and meet sales targets