Job Overview:
The Back Office role is to execute and implement all policies and procedures related to the account services in a way where the day-to-day operational functions of the company with relation to client trading accounts and reporting are maintained.

Responsibilities:
• Understand and follow the Company’s internal policies and procedures in the execution of day-to-day responsibilities.
• Ensure all tasks are conducted in accordance with applicable laws and regulations.
• AML, KYC, and Client documentation check both manually and against tools provided by the Company.
• Monitor movements in clients’ trading accounts and PSPs to identify patterns or errors that require further investigation and attention.
• Communication with service providers and partners when required, in matters relating to the Back-Office department.
• Search for PSPs based on Company’s needs and handle relationships moving forward
• Responsible for client and trading accounts’ opening
• Ensure smooth and prompt execution of both Deposits and Withdrawals at and from clients’ trading accounts.
• Report incidents or events directly to the Head of Back-Office and the COO.
• Record keeping and documentation filing in the Back-Office system.
• Generate reports as instructed by the Head of the Department and senior members of the team.
• Close communication with the accounting team for matters pertaining to clients’ funds.
• Assist with other duties as instructed by the management.
Education and Experience:
• Bachelor’s Degree holder preferably in Business Administration, Economics, or any related field
• Master’s Degree is a plus
• 2+ years of experience in a related role
• Fluency in English, both verbal and written in a must
• Arabic language will be considered as a strong advantage
• Previous experience in the Financial Services industry will be considered an advantage


Skills:

• Strong analytical skills
• Microsoft Office tools (excel is a must)
• Knowledge of CRM Systems is a must (Salesforce, FXBackoffice, etc)
• Experience with MT4/5 is a plus
• Excellent reporting skills
• Good Time management Skills
• Ability to work under pressure and meet a strict deadline.
• Ability to work on several tasks/projects simultaneously