الوظائف / وظائف مدرسين / Customer Service Representative

Customer Service Representative

iCARRY - لبنان
Key Responsibilities:
• Deliver exceptional customer service across phone, email, chat, and WhatsApp.
• Act as the primary contact for all customer support inquiries, ensuring quick and professional resolution.
• Assist customers in understanding and effectively using the iCARRY system and platform tools.
• Provide step-by-step guidance and hands-on support to ensure a seamless onboarding experience.
• Follow up on delivery issues and actively communicate with internal teams to resolve problems.
• Identify recurring issues and recommend enhancements to improve customer satisfaction and process efficiency.
• Maintain detailed records of customer interactions and feedback to support continuous service improvement.
• Go above and beyond to exceed customer expectations and build long-term loyalty.
Qualifications:
• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• 1-2 years of experience in customer service, call center, or related role.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize, and work effectively under pressure.
• A positive attitude and a genuine desire to help others
قدم على موقع الوظيفة
تاريخ النشر: ١٢ ديسمبر ٢٠٢٥
الناشر: Hirelebanese
تاريخ النشر: ١٢ ديسمبر ٢٠٢٥
الناشر: Hirelebanese