Country Field Sales

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who lands Legendary deals?  You do, - DHL Global Forwarding has an opening for a Country Field Sales in Beirut, Lebanon. Implement field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies.

Join us in connecting people and improving lives!

In this Country Field Sales position

• Implement field sales plans and processes, including providing input for sales forecasting, budgeting, etc.
• Deliver sales objectives and revenue growth for a defined geographic region, product line or market segment
• Secure new business and build on existing core business through repeat orders
• Answer inquiries, resolve problems, promote and sell products/ services
• Identify and contact prospective customers and build relationships to generate future sales and repeat business
• Check and understand type and size of customer requirements, and suggest products/ service/ alternative products/ services
• Develop and deliver sales bids, presentations, proposals and conduct product demonstrations to customers
• Follow up and pursue prospects, conduct discussions on terms of sale and close business by connecting a customer need with a DHL solution and highlighting the value it may create for the customer
• Introduce products and promotions to customers and deploy marketing campaigns as appropriate
• Build rapport and trust with customers by being informed about their business and market
• Coordinate with internal teams such as sales, marketing, operations and service management for enhancing sales and customer retention
• Support customer retention by staying in touch to ensure service satisfaction, providing information useful to the customer and introducing additional services to the customer
• Identify problems that may not be clear in own area of authority and modify work methods accordingly
• Convince external parties such as skeptical customers, institutions, etc. who are skeptical or unwilling to accept proposals or where decision making process and standards are defined and mandatory
• Provide support on issues and problems from less experienced/ new team members, provide direction and guidance as needed

Stakeholders

• Convince other subject matter experts to accept new concepts, practices, and approaches
• May cooperate with and coordinate 3rd parties e.g. external service providers
• Build strong, trusting cross-functional relationships with DHL managers
• Understand customer and key stakeholders’ interests and concerns and advise direct reports, customers and key stakeholders
• Provide technical guidance to line managers and employees

Now, here is what we need from you!

Education Level

• Bachelors Degree

Experience Level

• More than 6 years

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than 30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision:      The Logistics Company for the World.

Our Mission:    Excellence. Simply Delivered.
Our Purpose:   Connecting People, improving lives.
Our Values:     Respect & Results
Our Goals:       Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer.