A- Position Summary:
The Biomedical Technical Manager leads the biomedical engineering teams in Lebanon and Iraq responsible for installation, maintenance, calibration, repair, and technical support of a wide range of medical, dental and aesthetic equipment. This role ensures operational excellence, safety compliance, high service quality, and strong customer satisfaction.

B- Key Responsibilities:
1. Technical Leadership & Team Management
- Supervise, coach, and mentor the Biomedical Technicians and field service team.
- Assign tasks and coordinate schedules to ensure timely service delivery.
- Evaluate team performance and guide professional development.
- Develop training programs for technicians in advanced equipment troubleshooting.

2. Equipment Installation & Maintenance
- Lead and participate in the installation and commissioning of medical, dental and aesthetic equipment.
- Ensure preventive maintenance programs are in place and followed.
- Approve calibration and repair procedures and quality control checks.

3. Troubleshooting, Repair & Technical Support
- Diagnose and resolve complex technical issues escalated from the field team.
- Provide remote and on-site support to technicians and clients when required.
- Standardize troubleshooting guides and repair workflows.

4. Customer Service & Client Interaction
- Communicate professionally with hospital/clinic technical teams and biomedical contacts.
- Explain technical issues, corrective actions, and preventive measures to clients.
- Manage escalated service cases and ensure high client satisfaction.

5. Compliance, Safety & Documentation
- Ensure all work complies with safety standards, manufacturer guidelines, and regulatory requirements.
- Oversee accurate service reporting and documentation (work orders, service logs, part replacements, etc.).
- Monitor inventory of spare parts and recommend purchasing of new tools/equipment.

6. Collaboration with Internal Departments
- Work with sales, procurement, and inventory departments to forecast technical needs.
- Provide technical insights for tenders, quotations, and client proposals.

C- Qualifications
Bachelor’s degree in Biomedical Engineering, Electronics, Mechatronics, or related technical field.

D- Requirements
- Proven experience in biomedical equipment service and maintenance.
- Proven experience in a leadership or team supervisory role.
- Prior experience with medical imaging, diagnostic, or therapeutic equipment is a strong advantage.
- Strong technical troubleshooting and analytical capabilities.
- Excellent communication skills (Arabic & English; French is a plus).
- Good interpersonal skills with managerial and customer-facing experience.
- Ability to work under pressure, prioritize and organize demanding tasks.
- Based in Beirut with frequent travel to Iraq
- Valid driver’s license and car ownership.

E- What We Offers
- Competitive salary.
- Continuous professional development and vendor training.
- Exposure to a wide variety of advanced medical technologies.
- Collaborative workplace culture within a regionally recognized medical equipment provider.

F- How to Apply
Send your CV and cover letter to the email: [Click to show email]