# Business Analyst
## Metamas

### Position Overview

We are seeking an experienced Business Analyst to lead the requirements gathering and implementation planning for our Enterprise Resource Planning (ERP) system. This remote position will play a crucial role in understanding our business processes across departments, translating stakeholder needs into comprehensive ERP requirements, and ensuring successful system implementation that supports our mission to transform construction through AI-powered solutions.

### Key Responsibilities

**ERP Requirements Gathering & Analysis**
- Lead comprehensive requirements gathering for ERP system implementation across all business functions (HR, Finance, Operations, Projects, Inventory)
- Conduct stakeholder interviews and workshops with department heads and team members to understand current processes and future needs
- Document clear functional and technical requirements for ERP modules
- Create clear specifications, user stories, process maps, and data flow diagrams for ERP implementation
- Identify gaps between current processes and ERP capabilities, recommending solutions and customizations

**Business Process Documentation & Mapping**
- Map current business processes (as-is) across all departments
- Design future state processes (to-be) optimized for ERP implementation
- Document process workflows, business rules, and integration requirements
- Ensure ERP system design aligns with construction industry best practices and AI integration needs

**Stakeholder Management & Communication**
- Act as primary liaison between business users, technical teams, and ERP vendors/consultants
- Facilitate requirements workshops and validation sessions in both Arabic and English
- Present findings, requirements documents, and implementation plans to management
- Manage stakeholder expectations and ensure alignment across departments

**System Analysis**
- Evaluate ERP system capabilities against business requirements
- Participate in system demonstrations and proof-of-concept evaluations
- Assist in creating test scenarios and user acceptance testing (UAT) plans

**Implementation Support**
- Support ERP implementation team with clarifications on requirements
- Participate in system configuration reviews and testing phases
- Develop training materials and documentation for end-users
- Track project progress and milestone achievements

### Required Qualifications

**Education & Experience**
- Bachelor's degree in Business Administration, Information Systems, Engineering, or related field
- 3-5 years of experience as a Business Analyst with proven ERP implementation experience
- Demonstrated experience in requirements gathering for enterprise systems (ERP, CRM, or similar)
- Previous involvement in at least one full ERP implementation lifecycle

**Language Skills**
- Fluent in Arabic (written and verbal) - REQUIRED
- Strong proficiency in English (written and verbal) - REQUIRED
- Ability to conduct business analysis activities in both languages

**Technical Skills**
- Deep understanding of ERP systems (SAP, Oracle, Microsoft Dynamics, Odoo, or similar)
- Expertise in requirements elicitation techniques (interviews, workshops, surveys, process modeling)
- Proficiency in process mapping tools (Visio, Lucidchart, or similar)
- Experience with requirements management tools
- Strong documentation skills using tools like Notion, Confluence, or similar platforms
- Knowledge of business process modeling notation (BPMN) or similar methodologies

**Core Competencies**
- Exceptional analytical and problem-solving abilities
- Strong facilitation and workshop management skills
- Ability to translate complex business needs into clear technical requirements
- Detail-oriented with excellent organizational skills
- Proven ability to manage multiple stakeholders with competing priorities
- Experience working with cross-functional teams across different departments

### Preferred Qualifications

- MBA or Master's degree in relevant field
- Experience with ERP systems specifically in construction, engineering, or project-based industries
- Knowledge of construction business processes (project management, cost control, procurement, subcontractor management)
- Certification in Business Analysis (CBAP, CCBA, PMI-PBA, or similar)
- Experience with specific ERP platforms (SAP Business One, Oracle NetSuite, Microsoft Dynamics 365, Odoo)
- Understanding of AI/ML concepts and their integration with enterprise systems
- Experience in early-stage or startup environments
- Knowledge of data migration strategies and master data management
- Familiarity with change management principles for system implementations
- Previous experience working remotely in distributed teams

### What We Offer

- Lead role in a strategic ERP implementation project that will shape company operations
- Opportunity to work at the intersection of construc