الوظائف / وظائف مبيعات / Customer Service
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تفاصيل الوظيفة

الراتب TBD
التصنيف أخرى
We are seeking a Customer Service Specialist to manage the complete customer service process for our home decoration store. The successful candidate will serve as the primary point of contact for customers, handling inquiries, orders, delivery coordination, returns, complaints, and after-sales support while ensuring a high level of customer satisfaction.

Qualifications
Bachelor's degree in Business Administration, Marketing, Communications, or a related field preferred.
2+ years of customer service experience, preferably in retail, furniture, home décor, or e-commerce.
Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Proficiency in CRM systems and Microsoft Office applications.
Ability to multitask and manage high volumes of customer interactions.
Customer-focused mindset with strong attention to detail.
Preferred Qualifications
Experience with e-commerce platforms and order management systems.
Knowledge of home decoration, furniture, or interior design products.
Experience handling social media customer service channels.
Multilingual skills are an advantage

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