Job Description

Roles & Responsibilities

Position Data:

Job Title: HVAC Sales Engineer

Department: Sales

Relationship

Reporting to: Managing Partners

Liaison: Internal: Managing Partners, Sales Engineers, Application Engineer, Sales Team, Procurement, Accounting, Warehouse, Operations

External: Customers, Consultants, Contractors, Developers, Owners rep., Public sector parties, Installers, Maintenance team, competitors

Basic Function:

To achieve the sales and receivables targets set by the sales Engineer and the company with specified Gross Margin contribution in line with the company s policies for meeting the company business requirements.

Key Performance Areas:

Sales Functions:

To scan the market within assigned territories for identifying and developing customers relationships and generating sales

To respond to customers enquiries on time with the right selection of products which meet the customers technical requirement and offering a tailor-made solution

To make proper selection of materials as per projects / customers requirements and get necessary approvals from the Management

To follow up quotations with technical and commercial support to insure placing orders and following up until goods are delivered to destinations

To provide the management with competitions information about their products and markets to adjust the sales strategy accordingly

To Collect Receivables relative to the executed sales and deliveries of materials as per agreed payment terms

Customers Relationship:

To visit and market the products at the consultants with technical and commercial presentations to answer all questions relative to the acceptability of the products and their nomination for commercial projects

To commercialize the Products at customers premises to ensure that sales deals are closed

To answer effectively to customers calls and inquiries with exquisite pleasance and professionalism within acceptable time frame

To ensure continuous follow up and personal conduct with all customers to enhance customers satisfaction and increase the sales volume

To attend and solve promptly customers complaints within an acceptable time frame

Office Management:

To compute and promptly update all leads, opportunities & customers in the ERP system for proper follow up

To process the quotations and orders in the ERP as per the nature of the job. When necessary, coordinate with Management for initiating procurement of items/goods from Suppliers

To be responsible for accurate preparation of all documents such as quotations, sales orders, delivery forms, invoices, receipts etc.

To coordinate with Suppliers of materials in terms of Technical Compliance of their products and Services with the market / projects requirements

To maintain adequate sales and receivables closing ratio as per company s practices

To follow up and to be accountable for pending receivables from customers

To coordinate with customers and warehouse for accurate delivery of materials

Desired Candidate Profile

Qualifications: Bachelors Degree in Mechanical Engineering

Personal Details Around 25 35 years

Knowledge: Thorough knowledge and Experience in Electro-mechanical products focus on HVAC systems, selections, designs and applications, Pumps, Plumbing and the Lebanese market including Consultants, Contractors, Developers, Traders.

Skills: 3 to 7 years relevant experience

Excellent communication and inter-personal skills, a team-player, excellent negotiations and computer skills, good behavior, well mannered, pleasing and strong personality