Summary:
The Cash Van Sales Representative is responsible for selling and delivering products directly to customers from a van, maintaining inventory, and collecting payments. This role involves driving a designated route, managing customer accounts, and ensuring that sales targets are met.
Key Responsibilities:
1. Product Delivery and Sales:
o Drive a company-provided van respective a designated route to deliver products to customers.
o Sell products directly from the van to retail outlets, small businesses, and other customers.
o Ensure that all products are properly stocked in the van and displayed to customers during sales calls.
2. Customer Relationship Management:
o Build and maintain strong relationships with customers on your route.
o Understand customer needs and preferences to recommend appropriate products.
o Provide excellent customer service and address any customer inquiries or issues.
3. Sales Target Achievement:
o Meet or exceed daily, weekly, and monthly sales targets.
o Monitor sales performance and adjust strategies to achieve targets.
o Identify new sales opportunities and expand the customer base within the designated area.
4. Payment Collection:
o Collect payments from customers during each sales visit, ensuring that all transactions are accurately recorded.
o Manage cash and ensure that all payments are securely handled and deposited as required.
o Reconcile sales and cash at the end of each day, maintaining accurate records.
5. Inventory Management:
o Maintain accurate records of inventory in the van, including stock levels and product expiry dates.
o Restock the van with products as needed, ensuring that sufficient stock is available for each sales day.
o Report any stock shortages, damages, or discrepancies to the sales supervisor.
6. Route Management:
o Plan and follow an efficient route to maximize sales and minimize travel time.
o Adjust the route as necessary to accommodate new customers or changes in customer schedules.
o Report any route-related issues, such as traffic delays or vehicle maintenance needs, to management.
7. Compliance and Safety:
o Ensure compliance with company policies, local regulations, and safety standards while running the van and conducting sales.
o Conduct daily vehicle inspections and report any maintenance or repair needs.
o Safely operate the van, adhering to all traffic laws and regulations.
8. Reporting and Documentation:
o Prepare and submit daily sales reports, including sales volume, payments collected, and inventory status.
o Keep accurate records of customer interactions, orders, and payments in the CRM system or other reporting tools.
o Communicate with the sales supervisor regarding any issues, opportunities, or feedback from customers.
9. Accountabilities:
o Monthly Sales Budget
o Sales fundamentals results
o Receivables