Key Responsibilities
• Source, evaluate, and manage freight forwarding partners to ensure competitive pricing and reliable service.
• Negotiate transportation rates and service agreements with logistics providers.
• Monitor freight forwarder performance through KPIs such as on-time delivery, transit time, service quality, and cost efficiency.
• Develop and maintain supplier and logistics partner performance scorecards.
• Drive supply chain excellence initiatives by identifying opportunities to improve processes, reduce costs, and increase service levels.
• Support supply chain teams in implementing standardized tools, dashboards, and reporting.
• Create and maintain reports that provide end-to-end supply chain visibility.
• Monitor supply chain KPIs and prepare regular performance reports for management.
• Collaborate with Sales, Operations, and Finance to ensure alignment on logistics and delivery objectives.
• Support continuous improvement projects across the supply chain.
• Ensure logistics documentation and transportation processes comply with company standards.
Qualifications
• Bachelor's degree in Supply Chain Management, Business Administration, Logistics, Industrial Engineering, or related field.
• 2–5 years of experience in supply chain, logistics, or freight management.
• Experience working with freight forwarders and transportation providers.
• Strong analytical and reporting skills.
• Advanced Excel skills; experience with Power BI, ERP systems, or reporting tools is a strong advantage.
• Excellent negotiation and communication skills.
• Strong organizational and problem-solving abilities.
• Fluent in English (French and Arabic are an advantage)