Job Description

Roles & Responsibilities

Lead by example to maximize store contribution through exploiting every opportunity to drive sales, reduce stock loss, capitalize on merchandising opportunities, and maintain cost controls.

Retain and develop a highly motivated team, ensuring individual progress and teamwork, and store compliance with the company's policies and procedures, rules and regulations, audits, and country laws.

Actively use sales information to make business decisions to maximize sales opportunities through commerciality, outstanding customer service, and highest efficiency.

Provide clear direction and ensure cooperation between all areas of the store team and management.

Ensure the sales team delivers the highest possible levels of customer service, loyal customer relationship building, and after-service up to the branch level.

Follow the company's strategy and achieve the company's sales targets.

Ensure the store consistently reflects the highest possible merchandising, housekeeping, and recovery standards.

Regularly monitor and review layouts to ensure best and worst-selling lines are correctly positioned.

Accurately and efficiently communicate stock issues, ideas, or recommendations to the brand merchandising team and management.

Actively seek and exploit all additional opportunities to promote sales.

Ensure that staff and management have maximum coverage at peak trading periods and the store has the right people in the right place at the right time.

Ensure that all merchandise is correctly received and displayed on the sales floor without delays.

Follow the brand visual merchandising guidelines, ensuring all garments are displayed on the shop floor and garment care standards are consistently maintained.

Be aware of competitor's season trends, price range, and updates.

Ensure all team members are well informed of the collection, advertising campaigns, promotions, sales activities, and other company projects, and KPI's