Role Description

This is a full-time on-site role for a Customer Experience Agent located in ZALKA.
The Customer Experience Agent will be responsible for ensuring customer satisfaction by providing top-notch customer support and service. Daily tasks include addressing customer inquiries, resolving issues, and improving the overall customer experience. The agent will also proactively engage with customers to maintain and enhance their satisfaction levels.
In addition receiving delivery orders from guest according to script using the excellent menu knowledge

Day Shift 8.30 till 17.30 salary 750$
Night Shift 17.00 till 12.00 salary 600$
Middle shift 12.00-22.00 850$
6 days per week
candidate should be near to Zalka area and has previous experience as call center and F&B

Qualifications
Strong skills in Customer Satisfaction, Customer Support, and Customer Service
Excellent Communication skills to effectively interact with customers
Ability to enhance and improve overall Customer Experience
Excellent interpersonal skills and a friendly, approachable demeanor
Ability to work as part of a team in a fast-paced environment
Experience in the restaurant or hospitality industry is a plus
Bachelor's degree in Business, Hospitality, or a related field is preferred