The Marketing & Communications Coordinator is responsible for coordinating the organization's marketing and communication activities to strengthen brand awareness, engage customers and members, and support business objectives. The role serves as the primary liaison between the company and external marketing agencies while managing digital platforms, community engagement, internal communications, and marketing support for events and partnerships.

Social Media Coordination

Coordinate with external marketing and creative agencies to plan, develop, and execute social media campaigns.

Prepare and manage the social media content calendar in line with marketing objectives and seasonal events.

Review and coordinate the creation of marketing content to ensure brand consistency and quality.

Monitor campaign performance and provide feedback and recommendations to agencies.

Community Management

Manage all social media communities by responding promptly and professionally to comments, direct messages, and inquiries across all platforms.

Escalate customer concerns to the relevant departments when necessary and ensure timely follow-up.

Maintain a positive online presence and strengthen customer relationships through active engagement.

Website Management

Maintain and regularly update all company and brand websites with accurate information.

Coordinate with IT for enhancements, updates, and troubleshooting.

Ensure website content, promotions, events, and announcements remain current and aligned with brand standards.

Le Yacht Club Application Management

Manage and activate the Le Yacht Club mobile application as a key communication platform.

Upload news, events, announcements, and member communications through the application.

Promote member engagement by ensuring the application remains active, informative, and up to date.

Coordinate with the application provider regarding updates and improvements when required.

Reciprocal Club Relations

Manage and expand reciprocal agreements with yacht clubs and private clubs worldwide.

Communicate with international clubs to establish, renew, and maintain reciprocal partnerships.

Maintain accurate records of reciprocal agreements and membership benefits.

Coordinate the communication of reciprocal privileges to LYC members.

Internal Communications

Coordinate and communicate internal events, activities, and employee initiatives.

Prepare internal announcements, newsletters, and promotional materials.

Support employee engagement by promoting company events and recognition initiatives.

Event Coordination

Coordinate marketing and communication activities for company events.

Coordinate with internal departments, vendors, and external agencies to ensure the successful planning, promotion, and execution of marketing-related events and campaigns

Assist in the promotion of events before, during, and after their completion.

Support on-site event coordination when required.

Manage event communication by SMS, WhatsApp and Social Media Platforms.

Marketing Coordination

Coordinate the production of marketing materials including brochures, presentations, digital content, and promotional items.

Ensure all marketing communications follow corporate branding guidelines.

Assist in implementing marketing campaigns that support business development initiatives.

Monitor market trends and competitor activities to identify new opportunities.

Desired Candidate Profile

Qualifications

Bachelor's degree in Marketing, Communications, Public Relations, Business Administration, or a related field.

1-4 years of experience in marketing, communications, social media management, or a similar role.

Experience in hospitality, clubs, tourism, or lifestyle industries is preferred.

Skills & Competencies

Excellent written and verbal communication skills in English and Arabic (French is a plus)

Strong organizational and project coordination skills.

Excellent interpersonal and relationship management abilities.

Strong customer service and community engagement skills.

Ability to manage multiple projects simultaneously and meet deadlines.

Knowledge of social media platforms and digital marketing best practices.

Familiarity with website content management systems.

Proficiency in Microsoft Office and marketing collaboration tools.

Attention to detail and strong problem-solving skills.

Creative thinking with a proactive and collaborative approach.