Description:
We are seeking an Admissions Specialist to support prospective students throughout the university application and enrolment process.

The successful candidate will communicate regularly with students, universities, embassies, partner institutions and internal departments to ensure that applications and documents are completed accurately and within the required deadlines.

Key Responsibilities:

Guide students through the university admissions and application process.
Explain admission requirements, required documents and application steps.
Collect, review, organise and follow up on student documents.
Monitor application progress and ensure deadlines are met.
Communicate professionally with students through email, WhatsApp and phone.
Coordinate with universities, embassies, partner institutions and internal departments.
Support students with interview preparation, visa documentation and enrolment procedures when required.
Maintain accurate and up-to-date student records using CRM and internal systems.
Follow up on missing documents and outstanding actions.
Refer complicated or escalated cases to the relevant supervisor.
Assist with administrative duties related to student applications.

Requirements:

Bachelor’s degree in business administration, education, communication, management or a related field.
One to two years of relevant experience.
Fluent in written and spoken English and Arabic.
Strong communication, organisational and time-management skills.
Excellent attention to detail and ability to meet deadlines.
Comfortable using phone, email, WhatsApp, CRM systems and digital collaboration tools.
Professional, proactive, solution-focused and student-centred.
Experience in education or student services is an advantage.
Working Schedule:

Monday to Friday: 9:00 a.m. to 6:00 p.m., with a one-hour break.
Saturday: 9:00 a.m. to 1:30 p.m., with a 30-minute break