Job purpose summary
The Sales Representative is responsible for driving revenue growth by identifying, prospecting, and acquiring new clients while managing and nurturing relationships with existing accounts. This role involves understanding customer needs, presenting and demonstrating products or services, and negotiating contracts to achieve sales targets. The Sales Representative will also provide exceptional customer service, handle inquiries and issues, and collaborate with the sales team and other departments to ensure customer satisfaction and loyalty.
Education level
A bachelor’s degree in business, marketing, communications, or a related field
Competencies and skills
• Create and execute strategies to meet sales targets and grow market share
• Build and maintain strong, long-term relationships with clients
• Understand industry trends and competitor activities to tailor sales approaches
• Negotiate effectively to close deals that satisfy both the customer and the company
• Present information clearly and persuasively to various audiences
• Focus on achieving and exceeding sales targets
• Use CRM tools to track sales activities and manage customer data
Languages
Effective communication skills in Arabic, English or French
Computer Knowledge
Knowledge of computer applications (MS Office, Power point…)
Duties & responsibilities
• Relay the image of the company in the best way by advising customers on the best products that satisfy their needs in terms of range as well as stock level
• Strictly adhere to the company’s sales policies and regulations
• Take ownership of customer relationship to fulfill business needs
• Take orders from pharmacies
• Submit activity and results reports, such as daily call reports, weekly work plans, and monthly and annual market analyses
• Record customer complaints, investigate the problems then make recommendations
• Achieve targets (sales collected) as set with the sales manager in accordance with the company’s annual sales plan
• Transfers the company messages to the customers
• Share with colleagues, market information and experiences necessary to promote group success
• Have a total knowledge of all the products within the target portfolio
• Performs other related duties as assigned