Requirements:
• Minimum of 2 years of experience in CRM support or Sales Operations.
• Hands-on experience with CRM systems such as Syncwise and/or Navision is preferred.
• Strong communication and coordination skills.
• Proficient in Microsoft Office, especially Excel and Outlook.
• Ability to work independently and handle multiple priorities.

Job Description:

• Strong ability to manage multiple tasks and prioritize effectively.
• Clear, concise, and professional communication, both written and verbal.
• Ability to juggle various administrative duties and meet deadlines.
• Efficiently managing schedules, meetings, and office tasks without oversight.
• Quick thinking to resolve minor conflicts or operational challenges with a focus on finding practical solutions.
• Professional and courteous demeanor when interacting with clients, visitors, and staff.
• Ability to handle sensitive or confidential information with the utmost care and professionalism.
• Comfortable working on multiple tasks simultaneously and adapting quickly to changing priorities.
• Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office management software.
• Familiarity with pharmaceutical or healthcare sales processes.
• Experience in end-user training and support.
• Analytical mindset with attention to detail.
System Support & Vendor Coordination
• Follow up with the Syncwise Company for any technical issues or system malfunctions.
• Follow up with the Navision Company to resolve any operational issues related to the CRM.
• Address and resolve problems reported by medical representatives, salesmen, and supervisors related to the CRM systems