Key Responsibilities

* Identify and develop new customer opportunities and leads
* Respond to customer inquiries, walk-ins, calls, emails, and leads
* Prepare and follow up on quotations and proposals
* Handle customer questions and objections professionally
* Recommend suitable products/services based on customer needs
* Build and maintain strong customer relationships
* Meet or exceed monthly and quarterly sales targets
* Maintain accurate records of customer interactions, follow-ups, quotations, and sales activities
* Coordinate with relevant departments to ensure smooth order processing
* Prepare regular sales activity and performance reports
* Stay updated on products, pricing, promotions, and sales practices

Requirements

* Bachelor’s degree in Business Administration, Sales, Marketing, or a related field
* At least 1 year of experience in indoor sales, telesales, customer service, or a related field
* Strong sales, negotiation, and communication skills
* Customer-focused with strong relationship-building abilities
* Target-driven and goal-oriented
* Good analytical thinking and problem-solving skills
* Ability to manage multiple customer inquiries and follow-ups in a fast-paced environment
* Proficiency in Microsoft Office and ERP systems
* Ability to work collaboratively and maintain strict confidentiality