Job description

Appointment Scheduler Specialist (Entry-Level)
Location: Lebanon, Pennsylvania, United States
Employment Type: Full-Time & Part-Time
Salary: $25 - $38 USD per hour
About Waga Energy
Waga Energy is a pioneering organisation dedicated to combating climate change by upgrading landfill gas into grid-compliant Renewable Natural Gas (RNG), also known as biomethane. Our patented WAGABOX® technology, the result of ten years of dedicated research and development, recovers methane from waste breakdown and purifies it for direct injection into the gas grid. This innovative process combines membrane filtration and cryogenic distillation to produce high-quality biomethane from our fully automated, 24/7 remotely supervised units. With 23 units currently in operation and many more under construction globally, we are making a significant impact, having already avoided the emission of 190,000 tons of eqCO2. Headquartered in Grenoble, France, a world-renowned centre for high-tech innovation, Waga Energy is expanding rapidly with subsidiaries in the United States, Canada, and Spain.
Job Overview
We are seeking a motivated and highly organised Entry-Level Appointment Scheduler Specialist to join our dynamic team. In this crucial role, you will be the first point of contact for many of our stakeholders, responsible for efficiently managing and coordinating schedules. The ideal candidate will be an excellent communicator with a keen eye for detail and the ability to handle multiple priorities in a fast-paced environment. This position offers the flexibility of either day or night shifts.
Key Responsibilities

• Manage a high volume of inbound and outbound calls and emails to schedule appointments and site visits.
• Coordinate complex calendars for multiple teams and individuals, ensuring no scheduling conflicts arise.
• Communicate effectively with clients, partners, and internal staff to confirm, reschedule, or cancel appointments as necessary.
• Maintain accurate and up-to-date records of all scheduling activities in our company database and CRM system.
• Provide preparatory information to relevant parties ahead of scheduled meetings or visits.
• Serve as a professional and knowledgeable representative of Waga Energy, providing exceptional customer service at all times.
• Collaborate with various departments to ensure seamless operational workflow.

Qualifications and Skills

• Exceptional organisational and time-management skills are essential.
• Strong verbal and written communication abilities with a professional and courteous manner.
• Proficiency in using standard office software, including MS Office Suite and calendar management applications.
• A meticulous eye for detail and a commitment to accuracy.
• The ability to work independently and collaboratively as part of a team.
• A proactive approach to problem-solving and the ability to adapt to changing priorities.
• Previous experience in a scheduling, administrative, or customer service role is advantageous but not required.

Benefits

• Annual Base Salary Based on Experience
• Work from Home
• Flexible Schedule
• Paid Time Off (PTO)
• Medical, Vision and Dental Insurance