Develop and implement HR policies, procedures, and processes in line with company objectives and labor laws. Manage the full recruitment cycle, including job postings, CV screening, interviews, selection, and onboarding. Coordinate employee onboarding, orientation, and offboarding processes. Maintain accurate and up-to-date employee records, contracts, and HR documentation. Manage employee relations and address workplace concerns, conflicts, and disciplinary matters professionally. Monitor and support employee performance management, including appraisals, evaluations, and performance improvement plans. Coordinate monthly payroll, attendance, leave, overtime, and employee benefits with the relevant departments. Ensure compliance with labor laws, company policies, and HR regulations. Develop and maintain internal HR policies, employee handbooks, and workplace procedures. Identify employee training and development needs and coordinate relevant training programs. Prepare HR reports and provide management with relevant information and recommendations. Support workforce planning, staffing requirements, and organizational development. Promote a positive, professional, and productive workplace culture. Handle employee complaints and ensure issues are resolved fairly and confidentially. Monitor attendance, punctuality, leave, and employee disciplinary records. Assist management in developing compensation, benefits, and incentive programs. Ensure all employee information and HR matters are handled with a high level of confidentiality and professionalism.
Desired Candidate Profile
- Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
- 8+ years of proven HR experience, preferably in an HR Manager or senior HR position.
- Strong knowledge of recruitment, employee relations, payroll coordination, performance management, and HR policies.
- Good understanding of local labor laws and employment regulations.
- Excellent communication, interpersonal, and negotiation skills.
- Strong leadership and people-management abilities.
- Excellent organizational and time-management skills.
- Strong problem-solving and decision-making abilities.
- Proficiency in Microsoft Office, particularly Excel and Word.
- Experience with HRIS or HR management systems is an advantage.
- Ability to maintain confidentiality and handle sensitive employee information.
- Fluent in English, French and Arabic; additional languages are an advantage.
- Ability to work independently, manage multiple priorities, and meet deadlines.