1. Job Purpose

The Medical Representative – Dental Line is responsible for promoting and selling MedisPharm’s dental products within the assigned territory of Maten and Keserwen.

The position is responsible for developing and maintaining strong professional relationships with dentists, dental clinics and centers, pharmacies, and other relevant healthcare professionals, while achieving assigned sales targets, expanding the customer base, identifying new business opportunities, and implementing the company’s approved sales and promotional strategies.

2. Key Responsibilities

- Conduct regular and planned visits to dentists, dental clinics and centers, pharmacies, and other relevant customers across Maten and Keserwen.

- Promote and present MedisPharm’s dental products in a professional and informative manner, clearly explaining product features, benefits, applications, and competitive advantages.

- Achieve the assigned monthly, quarterly, and annual sales targets for the Dental Line within the assigned territory.

- Develop, maintain, and strengthen long-term professional relationships with dentists and other healthcare professionals.

- Identify new customers and business opportunities within Maten and Keserwen and develop them into active accounts.

- Regularly assess customer needs and recommend appropriate products from the Dental Line portfolio.

- Follow up on customer orders and coordinate with the relevant internal departments regarding product availability, order processing, and delivery requirements.

- Monitor market activity within the assigned territory and provide management with relevant information regarding customer needs, market trends, and business opportunities.

- Monitor competitors’ products, prices, promotions, activities, and market presence, and provide regular feedback to the direct manager.

- Implement approved promotional activities and sales initiatives for the Dental Line in accordance with company policies and strategies.

- Participate in dental conferences, exhibitions, scientific events, seminars, workshops, and other professional activities when required.

- Build strong professional relationships with dentists and dental professionals to increase awareness and appropriate utilization of the company’s products.

- Follow up with existing customers to maintain business relationships, increase customer loyalty, and identify opportunities for additional sales.

- Ensure accurate and timely recording of customer visits, sales activities, opportunities, and relevant customer information in the company’s CRM or approved reporting system.

- Prepare and submit regular reports covering customer visits, sales performance, new business opportunities, market developments, and competitor activities.

- Follow up on customer payments and outstanding balances in coordination with the Accounting Department or relevant department, when required.

- Maintain a professional image of MedisPharm during all customer visits and external activities.

- Plan and organize daily routes and customer visits efficiently to ensure adequate coverage of Maten and Keserwen and maximize territory productivity.

- Maintain up-to-date knowledge of MedisPharm’s Dental Line portfolio, product applications, competitors, and relevant market developments.

- Ensure compliance with MedisPharm’s internal policies, procedures, approved promotional practices, and applicable regulations.

- Collaborate effectively with Sales, Marketing, Medical Affairs, Regulatory Affairs, Warehouse, Accounting, and other relevant departments.

- Perform any other relevant duties and responsibilities assigned by the direct manager.

3. Educational Qualifications

- Bachelor’s degree in Pharmacy, Dentistry, Medical Sciences, Life Sciences, or another relevant field.
- Additional education or training in dental products, healthcare sales, or related fields is considered an advantage.

4. Experience

- Previous experience in Medical Representation, Pharmaceutical Sales, Dental Sales, or Healthcare Sales is preferred.
- Experience dealing with dentists, dental clinics, pharmacies, or dental healthcare professionals is considered an advantage.
- Knowledge of the dental market in Maten and Keserwen is a plus