Company Description
At Gray Mackenzie Retail Lebanon (GMRL), we’ve been shaping the retail landscape since our inception in 1996. As a pioneer in the ownership and operation of supermarkets and hypermarkets, we’re driven by one core mission: to “Live Life Generously.”
From the day we reintroduced Spinneys to Lebanon, we’ve continued to innovate and expand. Whether it’s being generous with quality through Spinneys, generous with quantity at Happy Discount Store, or generous with time at Grab’n Go, every division we operate focuses on enriching the lives of our customers.
Our retail portfolio has grown, we expanded further in 2019 with Mackenzie Distribution, F&B, and Production, diversifying our reach and ensuring a seamless, top-quality shopping experience across Lebanon. In recent years, Monoprix and NokNok have joined the GMRL umbrella, bringing even more options to our customers. Our journey doesn’t stop there. With our eye on future growth, we are preparing to expand across the region.
Job Description
- Assists in coodinating the day-to-day operation of the Food and Beverage sections and report accordingly, of any major decision taken which did not require his/her action and any other relevant information.
- Assist in the duties and responsibilities of the head of F&B
- Develop service standard with the related F&B section head ensuring alignment with the F&B division and standardization covering as per the Head of F&B direction
- Ensure that all implemented processs, procedures and follow up are on track within deadline to achieve the optimal expectations.
- Attend and Conducts daily briefings (if needed), Food and Beverage Meetings and other meetings as needed to obtain optimal results with clear note and minutes
- Attends and participates to other meetings as required by the administrative calendar.
- Assists Manager in keeping an up-dated =Policies and Procedures file and up-dated files on all Food and Beverage matters
- Participates in the preparation of the yearly F&B calendar, quakterky and special events
- Performs related duties and special projects as assigned.
Admin role
- Provides and efficient, effective and accurate system of control for all information and paper work
- Answers incoming telephone calls and either transfers, redirects or takes a message, whilst keeping an accurate record date and time of call.
- Performs secretarial duties i.e. correspondences and letters typing, function sheets and documents dispatching and other paperwork….
- Sends, receives and sorts mail as appropriate.
- Arranges appointments and meetings and take bookings for meeting rooms.
- Arranges appointments for employees seeking to see senior F&B manager.
- Updates both F&B head and the personal diaries.
- Ensures all F&B leaders are informed in advance on scheduled meetings.
- Assist in Prepares the monthly payroll attendance if needed
- Attends Department Heads meetings and other strategic meetings whilst producing minutes and distributing them on a later stage.
- Maintains confidentiality at all times on all matters.
- Maintains general filing systems in an organized and clear manner.
- Demonstrates essential overall knowledge of the organization.
- Complies with the company hygiene and sanitation standards.
- Actively participates in training and development programs and maximize opportunities for self development.
- Cooperates, coordinates and communicates with F&B leaders and other departmental Administrative Assistants.
- Develop the F&B sales team, for booking and handling group booking enquiries
- Ensures all reservations and requests are confirmed to correctly and within 24 hours.
- Should be able to issue function sheets.
Qualifications
- BA in Hospitality Management
- 1 to 2 years of experience in a similar position.