Job description
Job Purpose Responsible for welcoming Malia Group guests and handling all assigned communications in a highly professional manner.
Perform duties in accordance with Malia Group Policies and Procedures.
Duties And Responsibilities On Calls
- Handle the dispatching of all incoming and outgoing calls to concerned person
- Enter new phone numbers on the Malia Group Directory application on Lotus Notes
On Welcoming Guests
- Greet and welcome visitors in a friendly and polite manner and inform concerned member of their arrival
- Maintain and continuously update the “ Visitors’ Log Sheet” to keep record of visitors entering the premises
- Monitor and ensure that the reception area is kept neat and clean at all times
On Internal Communication
- Dispatch internal and external mail and ensure delivery to concerned person
- Handle the internal announcements emails (Birthdays, newborns, lost & found, car removal etc..)
On Support
- Support on cashier and customer service duties at Malia Store
- Contact candidates and handle the interview scheduling process in a timely and professional manner
- Handle the HR database updates on system (Lotus/Website)