Job description

We are seeking a motivated and experienced Retail Store Manager to oversee daily store operations, lead the sales team, drive revenue growth, and maintain MUZDAN's premium brand standards. The ideal candidate will have strong leadership skills, a customer-focused mindset, and a genuine interest in fashion retail.

Key Responsibilities

• Oversee daily store operations, including opening, closing, scheduling, and organization.
• Lead, motivate, and supervise sales staff to achieve sales targets.
• Deliver an excellent customer experience and build lasting customer relationships.
• Monitor sales performance, prepare reports, and track key performance indicators.
• Manage inventory, stock replenishment, receiving, and stock accuracy.
• Maintain visual merchandising standards and ensure products are presented attractively.
• Handle customer inquiries, complaints, returns, and exchanges professionally.
• Coordinate promotional activities and support in-store marketing initiatives.
• Monitor staff performance and provide coaching and guidance.
• Ensure compliance with company policies, cash-handling procedures, and store standards.
• Support social media content creation and promotional campaigns when needed.

Skills

Job Requirements

• Previous experience in retail management, store supervision, or fashion retail.
• Strong leadership, communication, and interpersonal skills.
• Excellent customer service and sales abilities.
• Good organizational, analytical, and problem-solving skills.
• Familiarity with inventory management, sales reporting, and Microsoft Excel.
• Knowledge of social media platforms and content creation is an advantage.
• Fluency in Arabic and good working proficiency in English.
• Ability to work flexible retail hours, including weekends and holidays when required.

Preferred Candidate Profile

We are looking for a proactive, responsible, and commercially minded professional who can manage a team, improve store performance, and represent MUZDAN's premium image. A passion for fashion, attention to detail, and commitment to customer satisfaction are essential.