الإمارات - Dubai United Arab Emirates

الراتب: $1,000 - $1,500

توظيف: دوام كامل

Identify and assess customers’ needs to achieve satisfaction.
Utilize available resources to offer precise information in a clear and concise manner.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Interact with the senior management to understand updated organizational policies and new products.
Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

Proven customer support experience.
Adept in using customer relationship management software to offer the best client services.
Good listening skills with fluent communication to address all concerns and doubts of the customers.
Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
Well-versed in handling digital tools and modern computer hardware.

تاريخ النشر: ١٩ مايو ٢٠٢٤

الناشر:

تاريخ النشر: ١٩ مايو ٢٠٢٤

الناشر: