Key Responsibilities:

• Customer Service: Greet customers warmly, address inquiries, and assist with locating products.
• Provide knowledgeable answers to questions about products, promotions, and store policies.

Point of Sale Operations:

• Operate the POS system to accurately process transactions, including scanning items, applying discounts, and processing various payment methods such as cash, credit/debit cards, and digital wallets.

Cash Handling:

• Handle cash transactions with accuracy and ensure that the cash drawer is balanced at the beginning and end of each shift.
• Follow proper procedures for cash management and reporting discrepancies.

Product Knowledge:

• Maintain a good understanding of the products sold in the store, including their features, benefits, and uses.
• Assist customers in making informed purchasing decisions.

Upselling and Cross-Selling:

• Identify opportunities to upsell additional products or services to customers, enhancing their shopping experience and maximizing sales.

Returns and Exchanges:

• Process returns, exchanges, and refunds according to store policies. Handle these transactions with professionalism and courtesy.

Maintain Cleanliness:

• Keep the cashier area clean and organized, including the POS terminal, counter, and surrounding area.
• Ensure that promotional materials and pricing displays are accurate and up to date.

Team Collaboration:

• Collaborate with fellow cashiers, sales associates, and other team members to ensure a smooth and efficient customer experience.
• Communicate effectively to address customer needs and resolve any issues.

Compliance:

• Adhere to company policies and procedures, including those related to cash handling, security, and customer privacy.
• Follow all safety guidelines to ensure a secure working environment.
• Training: Stay updated on the latest POS system features, promotions, and products through ongoing training sessions.
• Share your knowledge with team members to improve overall team performance.