Position          Protection of Family Links Field Officer

Location         Beirut, Lebanon

Contract         Fixed Term, from May 2024 till September 13, 2024

Opening          16.04.2024

Closing           22.04.2024 

Job Summary:

The Syria Support Protection of Family Links (PFL) Field Officer supports the implementation and monitoring of ICRC missing-related and PFL activities set by the Syria delegation for the Syria Protection Support (SYS) in Beirut.

Objectives and Tasks:

In line with existing working procedures, and institutional guidelines, the PFL Field Officer:

• Ensures the proper and timely treatment of all missing-related cases attributed to him/her in the STM inbox (dam_tracing_services). It includes, among others:
• The treatment of requests in a timely and professional manner, including internal and external follow-up of requests.
• Ensuring proper individual follow-up of cases, by communicating with other ICRC structures, the sub-delegations in Syria, and National Societies.
• Ensuring the sharing of information.
• Ensuring the filing and archiving of relevant documents.
• Ensures data quality of TC/AoA received from abroad and from Syria.
• Analyses the humanitarian environment, keeps him/herself abreast on the political developments in the country, and documents herself on the history of the issue of PFL and missing person files in Syria.
• Translates or interprets upon request.
• Carries out additional tasks relating to PFL/Missing in Syria.

GENERAL DUTIES

• Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement
• Understands and adheres to the ICRC Code of Conduct
• Understands the roles of the components of the International Red Cross and Red Crescent Movement
• Respects and observes staff regulations and security rules at all times
• Represents the ICRC in a professional manner at all times
• Develops and maintains a pleasant and conducive working environment with colleagues and line managers
• Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC
• May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary

Job Details:

Job Location: Beirut, Lebanon

Working Schedule: Monday to Friday from 8am to 5 pm

Contract Type: Fixed Term, from May 2024 till September 13, 2024

Salary Package: USD 1’570 – 2’641(As per ICRC salary scale, salary setting processes will determine fair setting in coherence with the qualifications of the applicant and the requirements of the job).

Skills

Position Requirements:

Minimum Qualifications:

Years of experience required: 2 to 3 years of experience in Social Worker or Call operator or in a similar field

Level of education: Bachelor’s degree.

Field of education: Social Work, international affairs, or similar fields.

Languages: Arabic (Native) English (Full Professional working)

Computer Literacy: Intermediate

Required Competencies

• Leadership (Basic)
• Accountability (Proficient)
• People management (Basic)
• Teamwork & Collaboration (Proficient)
• Representing the ICRC (Basic)
• Beneficiary & Client focused (Proficient)