Travel Coordinator

Job Summary
Coordinates business trips according to the company’s policies and procedures including and not limited to business travels, workshops, conferences, and retreats.

Key Responsibilities and Elements of the Role

☐ Collaborate with the Marketing and Administration Department for business and CEO travel requirements including but not limited to: visas, accommodation and tickets when needed etc.
☐ Book reservations for external airline tickets, accommodation, rental cars, and venues needed for the different marketing and sales activities in countries where MSS operates.
☐ Assists in document preparation such as visa preparation, entry/exit travel requirements.
☐ Researches and compares available travel, car rentals and hotel accommodations to identify the best available option for each travel need.
☐ Insures through periodic surveys, the suitability of the hotels/venues booked in the different GCC countries to ensure maximum comfort for the team and for the attendees.
☐ Handle travel issues, complaints, refunds, and emergencies.
☐ Suggest suitable travel options that best suite the needs of the Key Opinion Leaders, health care practitioners, nurses, employees etc.…
☐ Handle deposits and payments for bookings by collaborating with the Finance and Accounting Department.
☐ Review visas, vaccinations, and other travel necessities.
☐ Find optimal travel platforms (IATA, Agency)
☐ Reconciliation with travel Agents (Fees, tickets, hotels)
☐ Negotiate conditions with hotels (additional guests, late checkouts, cancellation payments)
☐ Provide event summary to the Finance department
☐ Handle requests by the Finance Department
☐ Monitors expenditures related to the allocated budget of events.
☐ Check dues to agents
☐ In compliance with company travel & business expenses industry practices
☐ Maintain accurate records.

Education & Experience
☐ Degree in Hospitality, Travel, Tourism, Business or similar field
☐ 2-3 years’ experience as a Travel Coordinator or a similar role


Technical Competencies

☐ Knowledge of travel industry and trends
☐ Knowledge of ticketing and reservation systems and databases
☐ Proficiency in Microsoft Office package, especially Microsoft Excel
☐ Understanding of travel policies and regulations
☐ Proficiency in English & Arabic. Knowledge of additional languages is an advantage

Core Competencies
☐ Communication Skills
☐ Confidentiality
☐ Customer Service skills
☐ Details oriented
☐ Organizational Skills
☐ Negotiation Skills
☐ Outstanding Interpersonal Skills
☐ Decision making and problem-solving skills
تاريخ النشر: ٢٢ مايو ٢٠٢٤
الناشر: Hirelebanese
تاريخ النشر: ٢٢ مايو ٢٠٢٤
الناشر: Hirelebanese