Handles customer complaints.
Identifies and resolve client concerns.
Prepares a variety of status reports, including activity, closings, follow-up, and adherence to goals.
Communicates new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
Presents and sells company products and services to current and potential clients.
Prepares action plans and schedules to identify specific targets and to project the number of contacts to be made.
Follows up on new leads and referrals resulting from field activity.
Identifies sales prospects and contact these and other accounts as assigned
Prepares presentations, proposals and sales contracts.
Develops and maintains sales materials and current product knowledge.
Establishes and maintain current client and potential client relationships.
Prepare paperwork to activate and maintain contract services
Participates in marketing events such as seminars, trade shows, and telemarketing events.
Follows-up for collection of payment.
Coordinates shipping schedules and delivery of merchandise and services.
Provides on-the-job training to new sales employees.
Manages account services through quality checks and other follow-up.
Coordinates company staff to accomplish the work required to close sales.
Develops and implements special sales activities to reduce stock
Assists in the implementation of company marketing plans as needed.
Performs other duties as assigned