Logistica is seeking an Administrative Support Officer to join our dynamic team. The primary purpose of this role is to provide reliable administrative support to our operations, ensuring efficient and effective service delivery to our clients. The candidate will act as a liaison between Clients, Customer Service and Operations to enhance customer service efficiency.

Key Responsibilities:
• Organize and sort incoming and outgoing mail and correspondence among all internal and external counterparts
• Collect and follow up on special client requests or assignments in coordination with Customer Service and Operations
• Perform entries and updates on the operating system to ensure accurate and complete information
• Update and control the system on actual invoice delivery dates and provide reports regarding delayed and cancelled invoices
• Compare received product lists with actual data from warehouses, report discrepancies to the supervisor, and ensure necessary actions are taken
• Maintain key reports on additional services provided by Logistica, track cash expenses for daily workers and truck rentals, and coordinate with concerned parties for accurate data tracking
• Ensure all required papers and documents are updated, complete, valid, and submitted on due dates to protect the company from risks or fees
• Contribute to employee relations activities, including NSSF invoices, managing leaves, tracking attendance, allocating cash allowances, providing office supplies, building employee personnel files, and following up on accidents with claims and insurance companies
• Perform and follow up on regulatory and legal documents such as licenses and registrations to ensure compliance with transport and logistics regulations
• Maintain the diesel and fuel payment system by tracking all transactions and cards to ensure the risk of fraud is eliminated
• Interface with diesel providers for ordering diesel and make sure that suppliers abide to the set agreements
• Establish incentive reports in line with existing scheme of reference to ensure performance data is accurate and available for further analysis
• Establish incentive reports and carry out analytical reports on operational topics, providing analysis and recommendations for decision-making
• Handle and report on petty cash activities to ensure proper tracking and control and make sure to provide all necessary justification for any cash expenses as per related procedure
• Capturing cash expenses in coordination with accounting system
• Do frequent reconciliations between the physical quantities and the stock cards on hand through all internal and external warehouses

Qualifications:
• Bachelor’s degree in business or any related field
• 1 to 3 years of related experience
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)