Support Agent

Securealm - Lebanon - Beirut
Securealm is a company that offers IT services. We are looking for energetic university students or graduates to recruit in our support department as full-timers. Applicants who have studied computer-related courses and have an excellent command of the English language are preferable. Our company is based in Badaro, Beirut.Requirements•IT background
•Excellent English language skills
•Basic networking knowledge
•Adaptable to flexible time-shifts
•Self-motivated
•Fast learnerResponsibilities•Responding to clients’ tickets via email
•Troubleshooting in office labs
•Conducting remote sessions on clients’ computers.
•Live chat support
•Add knowledge base articles and guides based on clients’ inquiries
Post date: Today
Publisher: Hirelebanese
Post date: Today
Publisher: Hirelebanese