We are seeking a skilled IT Officer to join our team. The ideal candidate will have a strong background in information technology, with expertise in servers, computer systems, networks, and software applications. This role requires problem-solving abilities, attention to detail, and a proactive approach to maintaining and improving our IT infrastructure.
Responsibilities:
• Install, configure, and maintain computer hardware, software, and networks.
• Troubleshoot hardware and software issues, including desktops, laptops, Ipads, printers, and servers.
• Provide technical support to users, including troubleshooting and resolving IT-related problems.
• Ensure security of IT systems, including data backup, antivirus protection, and access controls.
• Manage and monitor network infrastructure, including routers, switches, & firewalls.
• Implement IT procedures and standards to ensure compliance and security.
• Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
• Collaborate with other departments to understand IT needs and requirements.
• Plan and execute IT projects, including upgrades, migrations, and installations.
• Document IT systems, configurations, and procedures for knowledge sharing and training.
Requirements and Qualifications:
• Bachelor's degree in Information Technology, Computer Science, or related field.
• Proven experience in IT support.
• Strong technical knowledge of computer hardware, software, and networks.
• Excellent problem-solving and troubleshooting skills.
• Familiarity with operating systems, such as Windows, SAP, and macOS, etc.
• Knowledge of network protocols, security principles, and best practices.
• Ability to prioritize tasks and work under pressure.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in work.
• Certifications such as CompTIA A+, NetworK+, or Microsoft Certified IT Professional (MCITP) are a plus