Tasks & Responsibilities:
o Testing hardware and software components for functioning.
o Performing network backups on a regular basis.
o Troubleshooting hardware and software issues in person, remotely, and via phone.
o Troubleshooting from room systems, including microphones, ptz cameras and desktop PC’ss and laptops.
o Setting up laptops, projectors, network and internet access.
o Restricting access to unauthorized sites, downloads, and users. (Mikrotik)
o Reindexing, Creating, Appending, Records on Visual FoxPro.
o Repairing equipment and replacing parts, checking computer equipment for electrical safety.
o Providing technical support across the company.
o Setting up accounts for staff, educating them on the login, and resolving issues arising.
o Managing Accounts on Office 365 Exchange Plan.
o Monitoring and maintaining computer systems and networks.
o Solving Errors Popping up on the System (Visual Fox Pro).
o Testing hardware and software components for functioning.
o Performing network backups on a regular basis.
o Planning and undertaking scheduled maintenance upgrades.
o Doing a weekly Backup for Data.
o Doing a Daily Backup for the system.
o Investigating, diagnosing, and solving computer software and hardware faults.
o Provide assistance to staff access network resources.
o Coordinate and provide reports to the management about all the technical issues and provide solution that support the entire company.

Skills:
1. Attention to details
2. Problem solving
3. Analytical skills

Related Experience:
o One to four years of experience.

Educational Background:
o BA in computer science.

Abilities:
• Oral & Written Comprehension: the ability to listen to read and understand information and ideas presented through spoken words and sentences and in writing.
• Oral & Written Expression: the ability to communicate information and ideas in speaking and writing so others will understand