• Collaborate daily with the sales team and foster positive relationships across all departments.
• Create and send an Excel file listing requested samples to the Product Office for sampling.
• Offer support to the sales team by preparing quotations and PJOs.
• Ensure the sample process is completed efficiently and follow up with customers for feedback.
• Develop fabric guides tailored to customer specifications.
• Generate sales quotations based on proposals or catalogues provided by the Design Clinic.
• Monitor payment terms and shipping insurance with the sales team.
• Upon approval of quotations by sales and customers, process Sales Orders in conjunction with the Product Office for any missing codes.
• Track production schedules and coordinate with the customer service executive to ensure timely completion.
• Address concerns related to production/ orders to Sales Team.
• Verify that payment terms are fulfilled before shipping.
• Send updates to the sales representative, including airway bills and invoices to customers.
• Follow up with the sales team to address customer service issues and gather feedback.

Excellent FRENCH communication skills : reading, writing, speaking