Company Description
Souk El Tayeb is a social enterprise established in 2004 to support small-scale farmers and producers while preserving Lebanese culinary traditions and rural heritage. The organization includes The Farmers’ Market, Tawlet restaurants, Beit guest homes, Dekenet farmers’ store, and Matbakh El Kell to provide food to those in need post the Beirut port explosion.
Role Description
Main Tasks & responsibilities
1. Administer the SET recruitment process
● Draft and post job vacancies.
● Screen CVs received.
● Perform 1st telephone screening.
● Send CVs to managing partners for review & selection.
● Contact selected candidates for in-person interviews.
● Participate in interviews & candidates’ selection
● Perform background checks.
● Prepare job offers and contracts, pending approval from Managing Partners.
● Ensure agreement signature.
● Create a profile on Softmind.
● Send a welcome email, introducing the new hire.
In charge of staff recruitment for all: set all Job Descriptions with required qualifications & KPIs, in cooperation with Heads of departments / Managers / Supervisors; write job posts related to vacancies in coordination with Managing Partner(s) & communication officer; screen CVs, Run first round of interviews (telephone screening); conduct subsequent interviews in collaboration with Managing Partner(s); prepare job offers and job contracts; perform exit interviews with employees who leave.
2. Conduct general employee orientation
● Introduce new hires to all team members.
● Introduction to supervisor/manager…for specific orientation.
● Clarify Staff Manual policies & procedures.
● Ensure signature of all employment documents: employment agreement, job description, staff manual, Code of Conduct…
3. Assist in performance appraisal
● Create the PA plan based on the staff joining dates – 1st appraisal within 2-3 months of the joining date.
● Complete the PA forms with related KPIs.
● Send an empty form to the assessors, along with the position’s Job description, 1 day before the due PA.
● Assist in the PA interview – provide HR perspective, based on personnel files (critical incidents, warnings, rewards…)
● Follow up on the manager’s recommendations for subsequent actions.
4. Administer SET personnel data accurately & timely
● Complete timesheets.
● Document sickness, annual leaves, and vacations.
● Ensure proper medical reports are available for sick leaves…
5. Ensure proper HR Policies & Procedures implementation and follow-up
● Clarify and refer staff to the Staff Manual for general policies & procedures.
● Refer to HR policies & procedures for all HR-related matters – warnings, rewards, extra hours pay…
● Ensure they are applied accurately & timely.
6. Reporting
● Daily report to MPs
● Monthly reporting – HR summary report.
7. OTHER [AS NEEDED AND REQUIRED BY PROJECTS]:
Administer HR functions across all SET Projects, such as:
GIZ & Ahlan [or equivalent project]
· Conduct outreach – Poster hanging in Beirut; ask partners to post on their premises & their social media.
· Perform Vulnerability assessment & select the most vulnerable.
· Recruit & maintain accurate personnel data for cash for Work (CFWs).
· Follow-up on CFWs issues/requests, in collaboration with the related Manager.
8. HR Policies and Procedures
● Continually update HR Policies and procedures, the staff manual, and follow-up on implementation.
● Manage the Performance Appraisal Process with the support of the HR coordinator; this includes assisting in PA meetings, providing opinions, etc.
● Develop/update and implement an employee performance appraisal system (develop forms, follow up on staff appraisals, gather data, analyze data, submit results, conduct appraisal meetings, etc.)
9. Employee relations
● Supports department/outlet managers in solving employees’ issues
● Propose activities to MPS, with related details, cost…
● Upon approval, coordinate with related staff the activities requirements – food, transportation…
● Manage activity and document outcomes
10. Personnel Administration
● Follow-up with the HR Coordinator on personnel administration issues: accurate personnel files, timely staff attendance, payroll & social security requirements, tracking annual, and sick leaves, and vacations …)
11. Complete and timely governmental administrative requirements
● Ministry of Health - bitaqat sohiyet for new staff, renewals…
● Process Medical Tests/work accidents insurance matters, as needed
12. Training and development
· Train team members on Operations’ across all SET outlets, in collaboration with the outlets and Operations Managers
● Inform people on how to use HR-related forms [advance on salary, vacation request, sick leave…]
● Identify training and development needs (performance assessment, managers’ and operations manager's feedback…)
● Draft a training plan, with topics & content for all outlets in collaboration with the outlets and Operations Managers
● Deliver training for all outlets in collaboration with the outlets and Operations Managers if needed.
● Update training material/content as per needs, in collaboration with the outlets and Operations Managers
● Conduct post-training assessments to measure results.
- ● Adapt training topics and content, in collaboration with the outlets and Operations Managers