We are a dynamic and innovative digital marketing agency specializing in delivering cutting-edge online marketing solutions to a diverse portfolio of clients located in Canada, US and the Middle East.
We pride ourselves on our educational approach with clients, strategic thinking and commitment to driving tangible and measurable digital marketing results.

Job Summary:
We are seeking a motivated and experienced Digital Account Manager to join our team based in our main office in Jdeideh, Lebanon. The ideal candidate will have 2 to 4 years of experience in digital account management or a client-facing role within the digital marketing sector. This role requires a proactive individual who can manage client relationships (located in various time zones), oversee project delivery, ensure client satisfaction and manage a team of digital account executives.

Key Responsibilities:
-Client Relationship Management: Serve as the primary point of contact for assigned digital marketing clients, fostering strong relationships and ensuring their needs are met.
-Digital Projects Oversight: Manage multiple client digital marketing projects simultaneously, ensuring they are completed on time, within scope and budget.
-Technical Supervision: Answer the account executives’ technical questions, supervise digital marketing campaigns executed by the account executives, check digital campaigns and performance reports prepared by the account executives.
-People Management & Collaboration: Work closely with internal teams, including creative, SEO, SEM, social media and content specialists, and lead/manage up to two account executives to deliver result-driven digital marketing campaigns.
-Performance Tracking: Monitor and report on team’s and campaigns performance, providing performance insights and recommendations for optimization.
-Problem Solving: Address any client concerns or issues promptly, ensuring high levels of client satisfaction.
-Strategic Planning: Develop and implement strategic account plans to achieve client goals and drive growth.
-Revenue Growth: Identify opportunities for upselling and cross-selling additional services to clients.

Qualifications:
-Experience: 2 to 4 years of experience in digital marketing in a client-facing role, preferably account management, within the digital marketing sector.
-Education: Bachelor’s degree in Marketing, Business, Communications, or a related field.

Skills:
-Strong understanding of digital marketing strategies, tools and tactics including SEM (Google Ads), SEO, Social Media Marketing and Advertising (Meta Ads), Google Analytics
-Excellent communication and interpersonal skills.
-Proven ability to manage multiple projects and clients simultaneously.
-Strong analytical skills with the ability to interpret data and make data-driven decisions.
-Strong management skills and ability to lead a team of digital marketing executives