Operations Officer

VFS Global - Lebanon - Beirut
• Resident in Beirut – Lebanon.
• This vacancy will be Only Lebanese nationals.
• Holder Bachelor’s degree.
• Thorough Knowledge of computer programs (Microsoft Office) and internet usage.
• Proficiency and mastery of English Language
• Work experience in Accounting Field 0-1 Years.
• The ability to learn and acquire skills
• Has a strong personality and able to deal with the public

Job description.

• Document scrutiny and collection of applications for visa processing.
• Handle customer/applicant queries personally or via email, telephone.
• Handle cash and bank related transactions if assigned and ensure 100% accuracy.
• Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
• Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
• Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
• Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
• Encourage applicants to provide feedback on services provided and their overall experience at the application centre.
• Ensure that the entire process is completed within the mandated Turn Around Time.
• Assist Deputy Manager/Operations Manager in execution of WB Project.
• Ensure judicious use of natural resources.
• Adhere to the environment health and safety policy/objectives and guidelines of the organization
Post date: 13 November 2024
Publisher: Hirelebanese
Post date: 13 November 2024
Publisher: Hirelebanese