Main Responsibilities:
- Conduct sales analysis, follow up on market trends and monitor the competition’s activity
- Propose ways to improve the business: in store merchandizing, opening hours, product mix…
- Produce quantitative and qualitative sales report
- Identify customer potential needs and use initiatives to meet those needs
- Ensure consistency in customer service delivered and handle all complaints
- Ensure building, maintaining and using the customer data base.
- Enter all received goods and ensure stock control and proper record of all stock movements
- Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
- Implement all merchandising as per the brand’s visual merchandising guidelines
- Prepare schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff
- Manage, engage and delegate the responsibilities of the team reporting to him/her
Experience:
4 - 5 years preferably in retail shop management