Investigate and plan the most appropriate route for the shipment, taking into account the nature of the goods, cost, transit time and security.
- Arrange appropriate packing, taking into consideration the climate, weight, nature of goods, cost, and delivery of goods at destination.
- Deal with special arrangements for transporting delicate cargoes, high value goods such as livestock, perishables, cold chain, food and medical supplies under the manager’s supervision.
- Negotiate transportation and handling costs.
- Follow up closely with suppliers, internal departments and customers to ensure the smoothness of operations to meet deadlines.
- Utilize e-services and internet technology to enable real time tracking of goods.
- Maintain communication and control through all phases of the journey.
- Work closely with customers, colleagues and third parties to ensure smooth operations.
- Negotiate when difficult situations arise to be able to meet timescales.
- Arrange and complete all associated paperwork needed to be able to proceed with shipment.
- Obtain, check, and prepare documentation to meet customs requirements, packing specifications, and compliance with overseas countries regulations.
- Maintain current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight.
- Collect all required documents concerning the nature of goods being imported from abroad and make sure they are legal and legitimate.
- Arrange insurance and assist clients in the event of claim by collecting all the documents required