Responsibilities:

-         Process purchases accurately and efficiently using the point-of-sale (POS) system, including cash, credit cards, and other payment methods.

-         Greet customers warmly, answer their questions, and provide assistance with their inquiries or special requests.

-         Handle orders placed in person or through phone calls, ensuring accurate input of details and timely processing.

-         Maintain accurate records of daily transactions, reconcile cash drawers, and generate sales reports as required.

-         Be familiar with Al Sultan Sweets’ product offerings to assist customers with their choices and answer questions confidently.

-         Address customer concerns professionally and escalate unresolved issues to the supervisor or manager when necessary.

-         Maintain cleanliness and organization of the cashier area to reflect the brand’s high standards.

-         Work closely with sales staff and other team members to ensure smooth operations and excellent customer service.

-         Apply special offers or discounts as instructed and communicate promotional details to customers.

-         Answer calls promptly and courteously, taking phone orders and providing accurate information about products and services.

Skills

Qualifications:

• Previous experience as a cashier or in a similar role is preferred.
• Strong numerical skills and attention to detail.
• Familiarity with POS systems and basic computer skills.
• Excellent communication and customer service skills.
• Ability to work under pressure in a busy environment.
• Professional appearance and demeanor.